Terms & Conditions
Terms of Service
This website is operated by Forest Wood. Throughout the site, the terms “we”, “us”, and “our” refer to Forest Wood. Forest Wood offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions herein, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of the Terms by posting updates or changes to our website. Your continued use of the site following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e‑commerce platform that enables us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you are the age of majority and you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or any destructive code. A breach of any Terms will result in immediate termination of Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and modified to meet technical requirements. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.
Headings in this agreement are for convenience only and do not limit the Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible for information on this site that is inaccurate, incomplete, or outdated. Content is for general information only and should not be the sole basis for decisions. Reliance on such material is at your own risk.
This site may contain historical information, which is not current and is provided for reference only. We may modify the site at any time without obligation to update information.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for products are subject to change without notice.
We may modify or discontinue the Service (or any part of it) without notice. We are not liable for any modification, price change, suspension, or discontinuance.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange per our Refund Policy.
We make every effort to display accurate colours and images, but we cannot guarantee your monitor will display colours accurately.
We reserve the right to limit sales to any person or region and to limit quantities. Product descriptions and pricing are subject to change at any time without notice. We may discontinue any product at any time.
We do not guarantee that products or services will meet your expectations or that errors will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order. This includes orders using the same customer account, credit card, billing address, or shipping address.
If we make changes or cancel an order, we may notify you using the contact details provided at checkout.
You agree to provide up‑to‑date, complete, and accurate account information so we can complete transactions and contact you when necessary.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third‑party tools that we neither monitor nor control. You agree that such tools are provided “as is” without warranties.
Your use of optional tools is entirely at your own risk. Future features or tools added to the site will also be subject to these Terms.
SECTION 8 – THIRD‑PARTY LINKS
Some content or services may include third‑party materials. Third‑party links may direct you to sites we are not affiliated with, and we are not responsible for examining or evaluating their content.
We are not liable for any transaction made through third‑party sites. Please review their policies carefully.
SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS
If you send us creative ideas, suggestions, proposals, or other materials (collectively, “comments”), you agree that we may edit, publish, or use them without restriction.
We are under no obligation to maintain comments in confidence, compensate you, or respond.
You agree your comments will not violate any third‑party rights or contain unlawful or harmful content.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be errors or omissions relating to product descriptions, pricing, promotions, shipping charges, and availability. We reserve the right to correct these issues at any time without prior notice.
We are not obligated to update or clarify information unless required by law.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for unlawful or harmful purposes, including but not limited to violating laws, infringing copyrights, harassing others, submitting false information, uploading viruses, or interfering with security features.
We reserve the right to terminate your use of the Service if prohibited use occurs.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, timely, or error‑free service.
Your use of the Service is at your sole risk. All products and services are provided “as is” without warranties.
In no case shall Forest Wood, its directors, officers, employees, agents, contractors, suppliers, or service providers be liable for any direct or indirect damages, including lost profits, lost revenue, lost savings, or data loss.
Some jurisdictions do not allow exclusion or limitation of liability, so limitations may not apply.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold Forest Wood and its affiliates harmless from any claims resulting from your breach of these Terms or violation of any law or third‑party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is deemed unlawful or unenforceable, the remainder of the Terms shall remain in effect.
SECTION 16 – TERMINATION
Obligations incurred before termination shall survive termination.
You may terminate these Terms by notifying us or ceasing site use.
We may terminate this agreement at any time without notice if you fail to comply with any provision, and you remain liable for outstanding amounts.
SECTION 17 – OWNERSHIP OF GOODS (RETENTION OF TITLE)
Ownership of the goods shall remain with Forest Wood and will not transfer to the buyer until all sums due for those goods have been paid in full.
SECTION 18 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Forest Wood and supersede all prior agreements.
Any ambiguities shall not be construed against the drafting party.
SECTION 19 – GOVERNING LAW
These Terms and any services provided shall be governed by the laws of the United Kingdom.
SECTION 20 – CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time.
We reserve the right to update or change these Terms, and your continued use of the site constitutes acceptance.
SECTION 21 – CONTACT INFORMATION
Questions regarding the Terms should be sent to: support@forest-wood.co.uk
